Beyond Medical Care: Supporting Your Wellbeing in Newham

Understanding health information is crucial for managing your wellbeing. If you’re finding it difficult to comprehend medical terms, treatment plans, or health advice, these services can help:

Newham Health Champions:This volunteer-led program aims to improve health literacy in our community. Health Champions can provide simple, clear explanations of health concepts and help you navigate health services.

Email: healthchampions@newham.gov.uk

They offer workshops, one-to-one support, and community events to boost health knowledge.

Patient Advice and Liaison Service (PALS): PALS can help you understand NHS services, your rights as a patient, and how to access different types of care.

ELFT

Call: 020 7363 9292

Email: pals@elft.nhs.uk

Barts

The Royal London and Mile End Hospital

• Visit us at the Patient and Family Contact Centre, 2nd Floor, Central Tower,
• Royal London Hospital: Monday-Friday (10am-4:30pm)

Call: 0203 594 2040 

Newham Hospital

• Visit us at zone 1, St Andrews Wing: Monday-Friday (9:30am-4:30pm)
• Call: 0207 363 9292

Whipps Cross Hospital

• Visit us at Junction 4, main building: Monday-Friday (9:30am-4:30pm)
• Call: 0208 535 6438 

St Bartholomew’s Hospital

• Visit us at KGV building, ground floor: Monday-Friday (9:30am-4:30pm)
• Call: 0203 465 5919

• They can also assist with concerns or complaints about NHS services.

Stable housing is fundamental to good health. If you’re facing housing issues, these services can provide guidance and support:

Newham Housing Options: This council service offers advice on various housing matters, including homelessness prevention, social housing applications, and private renting.

Call: 020 8430 2000

Visit: https://www.newham.gov.uk/housing

They provide emergency accommodation for those at immediate risk of homelessness.

Shelter East London: A charity offering free, expert housing advice.

Call: 0344 515 1540

Visit: https://england.shelter.org.uk/get_help

They can assist with issues like eviction, poor housing conditions, and housing benefit problems.

Newham Private Renting Service: For those renting privately or considering it, this service offers advice and support.

Call: 020 3373 1950

Email: privatehousing@newham.gov.uk

Financial stress can significantly impact your health.

These services offer support if you’re struggling financially:

Newham Money: A comprehensive service offering benefits advice, debt support, and financial guidance.

Call: 020 8430 2041

Visit:https://www.newham.gov.uk/money

They can help with benefit applications, budgeting advice, and accessing emergency financial support.

Citizens Advice East End: We provide free, confidential and impartial advice for communities in Hackney, Newham and Tower Hamlets on the big issues affecting people’s lives.

Call: 0203 855 4472 

Visit: Citizens Advice East End – Free, confidential advice from Citizens Advice

Newham Food Alliance: If you’re struggling to afford food, this service can help.

Call: 020 7473 9681

Email: newhamfoodalliance@gmail.com

They can connect you with local food banks and community food projects.

Loneliness and isolation can have serious health implications.

These services aim to help you stay connected:

Community Neighbourhood Link Workers: These professionals can connect you with local groups and activities suited to your interests and needs.

Ask your GP for a referral to this service.

They can help with everything from finding social clubs to accessing mental health support.

Age UK East London: Offers various services for older people, including befriending schemes and social activities.

Call: 020 8981 7124

Visit: https://www.ageuk.org.uk/eastlondon/

They also provide advice on benefits, care, and housing for older residents.

Newham Talking Therapies: If you’re feeling low or anxious, this NHS service offers various talking therapies.

Call: 020 8475 8080

Visit: https://www.newhamtalkingtherapies.nhs.uk/

You can self-refer or ask your GP for a referral.