Last Month we processed 3451 Online Consult Forms.
2429 forms were to consult with a GP
277 forms were to consult with a Nurse
745 forms were prescription requests
Please note, our telephones lines are open Monday - Friday 08:30 – 18:30
We do try to answer your call quickly but there are times when we are really busy. if you can, it is better to wait until after 09:15 and also avoid phoning between 12:00 and 14:00.
We answer all calls in the order they arrive. It is usually quicker to hang on rather than to keep re-dialling; you simply go to the back of the queue.
If you require urgent medical advice when the practice is closed, please dial 111 who will be able to direct you to the appropriate service.
If you need immediate treatment you may be asked to go to the Newham Urgent Care Centre at Glen Road, Newham University Hospital.
No appointment is needed and assessments are carried out by experienced NHS nurses.
The nearest A&E department is also at Newham University Hospital.
Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.
If you are having breathing difficulties, chest pain or any other life threatening emergency please call 999 immediately.
111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally.
Your needs will be assessed and you will be given advice about whether you need:
If you need face to face medical attention you may be asked to attend a Primary Care Centre.
Click here to access NHS 111 online or call 111 to speak to a staff member.
Get the latest NHS information and advice about coronavirus (COVID-19)
Find out about the main symptoms of coronavirus and what to do if you or your child has them.
Get a test to check if you have COVID-19, find out what testing involves and understand your test result.
Get your COVID-19 vaccination, read about the vaccines and find out what happens when you have your vaccine.
Find out how to get your COVID Pass to attend trial events in England or to travel abroad.
Advice about staying at home (self-isolation) and treatment for you and anyone you live with.
Advice for people at higher risk from COVID-19, including older people, people with health conditions and pregnant women.
Find out about the long-term effects coronavirus can sometimes have and what help is available.
Advice about avoiding close contact with other people (social distancing), looking after your wellbeing and using the NHS and other services.
Find out about changes to using health services, such as GPs and hospitals, because of COVID-19.
Find out about health research studies and how you may be able to take part.