Doctors
Dr Mallik Koneru
MBBS, MRCGP, DRCOG
Dr Patricia Rijsenburg
MD, DFFP
Dr Laura Scott
DRCOG, MBChB, nMRCGP, DFRSH
Dr Chander Sikka
MBBS, DRCOG, DFFP
Dr Vasos Vrachimi
MBBS, MRCGP
Dr Gillian Goose
MBBS, DRCOG, DCH, MRCGP, DFRSH
Dr Nafisa Martin
MBBS, DRCOG, MRCGP
Dr Catherine Gaynor
MBBS, RCGP, DCH
Dr Farihah Akram
MBBS, BMedSci, DRCOG,MRCGP
Dr James Stevenson
MBBS, BSc, MSc, MRCGP, DFSRH
Dr Helen Stedeford
MBChB, MSc, MRCGP
Dr Laura Hastings
MBBS, MRCGP
Dr Teromi Selvadurai
MBBS, BSc, MRCGP, DRCOG
Dr Sameena Ellahi
MBBS, Bsc, DRCOG, MRCGP
Dr Josephine Emmanuel
BSc , MBBS, MRCGP
Dr Ishita Sinha
MBBS, BSc (Hons)
Nurses
The practice nurses have appointments throughout the day from 8.30am and provide a wide range of services including: Asthma care, Cervical Smears, Diabetes Care, Ear Syringing Simple Dressings, Immunisations, Advice on Foreign Travel, Travel Vaccinations, Family Planning.
Marina Marquis
Lead Nurse For Training & Education
Maureen Darlington
Practice Nurse
Carol Hastings
Lead Nurse For Quality & Innovation
Healthcare Assistants
Our Healthcare Assistants are highly trained and skilled in: Blood Pressure Monitoring Checks, New Patient Health Checks, Spirometry, Urine Testing, Follow-up doses of Vitamin B12 injections, Ear syringing, Diabetic measuring.
Karen Teasdale
Trainee Nurse Associate
Nadine Mamby
Phlebotomist
Practice Management
William Powell
HR/Operations Manager
William started work at Tollgate in January 2013 as a Medical Receptionist, since then he has progressed in his role to Practice Administrator and is now the HR/ Operations manager. In his role as a manager, William is responsible for the daily operation of the practice and manages the Reception and Admin Teams. William is constantly trying to improve patient experience by reviewing processes and procedures. He deals with any patient queries or problems and hopes to resolve them as promptly and amicably as possible.
Sarah Portway
Clinical Services Manager
Sarah's background is in nursing and she has over 30 years experience of working in the NHS. At least 20 years of this has been working in the general practice setting. Sarah deals mainly with clinical issues but can also assist you with any other issues that may arise at the practice. She also manages the nursing team.
Martin Street
Business Manager
Martin began working with Tollgate Medical Centre in November 2017. He started working in primary care in 2006 as a Practice Manager for a small, single handed GP surgery. Here he learnt the ropes of General Practice and has since then worked in a variety of practices undertaking Practice Manager and Business Manager roles. Today he is responsible for the financial operations of Tollgate Medical Centre, ensuring that it runs within budget and can afford to deliver the best care for its patients.
Clinical Administrator
Victoria works closely with Sarah and is responsible for recalls and targets, any communications you may receive regarding Long Term Conditions or any other recall are from her. Victoria is currently on maternity and her post is being covered by Jasmine.
Data Administrators
Patient Care Co-ordinator & Social Prescriber
As a Patient Care Co-ordinator, Syed works alongside William Powell to ensure the smooth running of reception. He can also assist with patient queries & complaints.
As a Social Prescriber, Syed helps to reduce health inequalities by supporting people to unpick complex issues affecting their wellbeing. This enables people to have more control over their lives, develop skills and give their time to others, through involvement in community groups. Syed can signpost you to the correct organisation if you are having Issues such as money worries, trouble finding local activities, advice & Guidance, housing issues and employment etc.
Receptionists
Our team of 8 receptionists led by William, book appointments, answer the telephone, deal with requests for repeat prescriptions and help with enquiries generally. Like the medical team they receive ongoing training in practice procedures and protocols.The reception team provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query.
Please remember our receptionists have a very difficult task to perform and that they must follow the instructions given to them by the doctors. Please also understand that they may need to ask sensitive questions when dealing with certain requests, particularly when assessing urgency.
We hope that you find the professional and courteous approach by our staff helpful and welcoming.
Our receptionists are Deana, Alisa, Anne Marie, Nasrin, Mahmuda, Ameisha, Yvonne & Mary.
Secretaries
Our practice medical secretaries are Julie and Lorraine. They carry out much of the secretarial work in the practice. They provide a communication link between the patient, doctor, hospital, insurance companies and other agencies.
Medical Summarisers
Our Medical Summarisers take day to day responsibility for ensuring that patients medical records are up to date and all clinical information received from hospitals are input into our clinical system.
Caretaker
District nurses
The District nurses work closely with our GPs and other agencies to ensure high quality and continuity of care.
The District Nursing team are responsible for providing nursing care, continence advice, support and advice to those people suffering acute, long-term and terminal illness, both in their own homes and within residential care.
They can be contacted on 020 8709 5555
Health Visitors
The role of your Health Visitor is to improve Public Health by working with individuals, families and communities. The main focus of their work is families with children from birth to 5 years. They provide baby clinics, developmental checks, advice on sleep and feeding problems and general problems for the under fives.
Drop-in Baby Clinics are held at:
BECKTON AND ROYAL DOCKS CHILDREN'S CENTRE
Tollgate Road, Beckton, London, E6 5UP
1st Tuesday of every month 10.00am - 12.00pm
2nd & 4th Wednesday of every month 13.30pm - 15.30pm
Early Start Docklands
Winifred Street E16 2HX
Every Thursday 10.00am - 12.00pm
Midwives
They hold antenatal clinics in the practice as well as visiting expectant mothers in their homes. Most of our pregnant patients have their babies delivered by a midwife from our team. You can contact the midwives via Newham University Hospital switchboard on 020 7476 3000.